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Privacy policy

Draft. To be approved by Chiami's lawyer before launch.

Chiami is operated by The Balcony Company Inc. (Dec-Iron), 89 Lowe Ave NW, Concord, NC 28027, United States.

What stays on your phone

Contacts, photos, face frames, your location, your name, phone numbers, health readings and your vital information stay on the phone. Chiami does not send them to Chiami's servers.

Find me

When you press Find me, the phone sends a text message with your location directly to the people you chose. The message goes through your phone and your mobile carrier, not through Chiami.

What the app contacts Chiami for

  • A settings file (sponsors, links, messages, approved games, library lists). No personal data is sent.
  • A check for new versions of the app. No personal data is sent.
  • Downloads of items you choose, such as films, books or backgrounds. The request does not identify you.
  • Checking a Chiami code you type in.
  • News notifications, using an anonymous Firebase token.
  • One-way messages from children, only if a parent allowed it: message text, language and app version only.

Payments

Payments made on chiami.net are handled by our payment provider. Chiami does not store bank account or card numbers.

Referral program

If you apply to be a distributor, we collect the identity, tax and country details required by law. These are held by our payment and verification providers where possible.

Children

Kids mode needs a parent. We do not ask children for names or contact details. Messages from children are deleted after 12 months.

Contact

support@chiami.net